Notifications Process
Learn about how the notifications for deposits works
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Learn about how the notifications for deposits works
Última actualización
¿Te fue útil?
Every time a deposit changes its status, we will send you an asynchronous notification to the notification_url
you sent in the request or the one you have configured under the section "Settings -> API Access -> Confirm URL" containing the ID of the deposit.
Field
Format
Description
deposit_id
Number
Deposit identifier.
Use it to check the status of the Deposit.
The time between each of the 5 notifications attempts will be exponential: 5, 25, 125 and 625 minutes accordingly. When a notification failed to be sent, it will be shown like this in our Tupay Panel:
If you see the errors from the screenshot above, it means the payment was successfully completed and the money was credited to your account but suddenly we couldn't notify you. Keep reading to know how to resend the notifications.
Once received the notification, you should check its new status with the and update it on your end accordingly.
In the STG environment, in order to test the full flow you can manually set a deposit to COMPLETED / CANCELLED status by login into the and going to Transactions -> Deposits. Those options will change the status of the deposit, therefore sending the respective notification to your notification_url
after a few minutes.
Every time a deposit changes its status, we will send you a notification so you can back. In case that for some reason your server was unable to handle our notification and you returned an HTTP code different than 2XX, we will retry the notification up to 5 more times or until you respond with HTTP 2XX, whatever comes first.
In case your system was unable to handle the notification in any of the 5 attempts, you can always check its status with the